Refund
POLICY
Voice
ALCHEMY
Refund Policy for Voice Alchemy events.
Effective Date: 11 February 2024
Hi there,
Here at Voice Alchemy, we want you to love our offerings. If things didn’t go as planned, here’s how refunds work:
Eligibility for refund: You can ask for a refund if:
a. Our service didn’t do what it was supposed to.
b. You tell us within 3 days of attending the event.
How to ask for a refund: Just contact us at voice.alchemy.retreats@gmail.com with:
a. Your name and contact information.
b. When you got the service.
c. What went wrong and any proof.
What we check: We’ll review your request and might ask for more details.
When you get a refund: We’ll refund if:
a. Our service didn’t match what we promised.
b. The issue is a big deal and can’t be fixed fast.
How we decide: We’ll respond within 14 days with a yes or an explanation.
Getting your money back: If it’s a yes, we’ll refund to the same account within 14 days.
Questions? For any questions reach out to voice.alchemy.retreats@gmail.com
Note: Policies might change, but we’ll keep you posted on our website.
Julie Hayes & Kate Leopold
Voice Alchemy